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Built for Austin & Central Texas trades

Every missed call is a customer
your competitor just won.

Home-services shops miss 27–62% of calls, techs are on roofs, under sinks, in attics. 85% of voicemail callers never call back. Relay answers every one, in English, Spanish, or one of 26 other languages, books the appointment live, and lands a flagged-urgent email in your inbox the moment a hot call ends, before you climb down the ladder. (Want a text or PagerDuty page instead? Wire it up in one Zap.)

Call a Live Demo Get a Demo on Your Own Phone

Five live demo lines below, call any of them right now. No signup, no commitment.

A service truck and Texas Hill Country home with a phone ringing in the foreground, Relay catches every call

Built around how trades actually work.

Your phone doesn't ring 9-to-5 and neither does Relay.

After-hours coverage

7pm AC failure, weekend burst pipe, holiday outage, Relay picks up. Same voice, same routing, same summary in your inbox.

English, Spanish, or 26 more, no menu

Caller answers in Spanish? Relay switches mid-sentence, no "press 2 for Spanish." Twenty-eight languages total, all automatic.

Urgency triage

No water? Sparks from the panel? Relay tags it urgent and can bridge the caller to your cell, with a quiet whisper of who's on the line.

Summary in your inbox

Name, number, address, what they need, when they're available, how urgent. Land at the next job knowing exactly what to do.

Live now

Five trades. Five real receptionists.

Each number below answers as a different made-up Central Texas business, same Relay platform, configured for that trade. Call from your phone right now and ask anything a real customer would: emergency rates, service area, what brands you service, when they can come out. Scroll down to the sample call below to see the exact email that lands in the business owner's inbox after every call.

HVAC technician servicing a residential AC condenser
HVAC

Lone Star Comfort Air

Family-owned AC & heating shop serving Austin and the Williamson County suburbs. 24/7 emergency service in 110°F summers.

Try asking

  • “My AC is blowing warm, how soon can someone come out?”
  • “¿Cuánto cobran por una revisión?”
  • “Do you work on Trane systems?”
See the HVAC page
Call now
(346) 214-9575
Plumber's toolbox with copper pipes and a glowing water-droplet icon
Plumbing

Hill Country Plumbing Co.

Licensed master plumber. Leak repair, water heaters, slab leaks, repipes. Same-day in Austin, next-day in the outer suburbs.

Try asking

  • “I have a leak under my kitchen sink, can someone come today?”
  • “How much for a tankless water heater install?”
  • “¿Atienden en Cedar Park?”
See the Plumbers page
Call now
(346) 998-5640
Open residential electrical panel next to a wall-mounted EV charger
Electrical

Capital Electric Solutions

Texas-licensed master electrician. Panel upgrades, EV chargers, whole-home generators, troubleshooting, resale code corrections.

Try asking

  • “I need a Tesla wall charger installed, what's the ballpark?”
  • “Half my house lost power but the breakers look fine.”
  • “Do you do whole-home Generac installs?”
See the Electricians page
Call now
(737) 777-9178
Walk-behind mower on a freshly cut lawn with a tree and sprinkler in the background
Lawn & Landscape

Lone Star Lawn & Landscape

Weekly mowing, irrigation repair, sod, tree trimming, mulch, fertilization. Route-based service across Travis, Williamson, and Hays counties.

Try asking

  • “How much for weekly mowing on a quarter-acre lot?”
  • “My sprinkler zone won't turn on, can someone come look?”
  • “¿Hacen instalación de pasto?”
See the Lawn Care page
Call now
(737) 777-9201
A Texas Hill Country home surrounded by a soft protective barrier
Pest Control

Texas Hill Pest Control

Quarterly residential pest, mosquito misting, termite inspections, rodent exclusion, scorpion treatment for Cedar Park & Leander limestone neighborhoods.

Try asking

  • “I keep finding scorpions in my garage, what can you do?”
  • “Is your treatment safe for my dog?”
  • “Free termite inspection, when can you come out?”
See the Pest Control page
Call now
(737) 777-9650

Your Business

Same Relay, configured for your trade. Greeting, services, pricing, service area, FAQs, all yours. Get a ten-minute live demo on your own phone, no card required.

Try It on Your Line

Demo businesses are fictional, generated for illustration. Names, prices, and service areas are sample content, your own configuration is yours to define.

Sample call

Not sure what to say? Here's how a typical call goes.

Just dial one of the numbers above and talk like you'd talk to a real receptionist, describe your problem, ask a question, request a quote, push back on pricing, switch to Spanish mid-sentence. The script below is a realistic example using the HVAC line, (346) 214-9575. Every other demo follows the same pattern, just with its own trade.

Live call
(346) 214-9575, Lone Star Comfort Air
Connected
Marcus (Relay)
Thanks for calling Lone Star Comfort Air, this is Marcus. How can I help?
You
Hey, my AC is blowing warm air. It's like 100 degrees out and I've got two kids at home.
Marcus (Relay)
Oh no, in this heat that's serious, let's get a tech out to you as soon as possible. Can I grab your name and the service address?
You
Sarah Mendez, 8205 Cedar Spring Drive in Pflugerville. Best number is 512-555-0188.
Marcus (Relay)
Got it, Sarah. How long has it been blowing warm, and is the outdoor unit running?
You
Started a couple hours ago. Outdoor unit is running, but inside isn't cold. It's a Trane system if that matters.
Marcus (Relay)
Yes, we service Trane all the time, sounds like it could be a refrigerant or capacitor issue, but a tech will confirm onsite. The diagnostic is $89 during regular hours. Want me to flag this for a same-day window?
You
Yeah please. Y una pregunta, ¿también ofrecen financiamiento para reemplazo si el sistema está muy dañado?
Marcus (Relay), switched to Spanish
Sí, claro. Trabajamos con Synchrony, 0% de interés hasta 18 meses si califica. Si el técnico recomienda reemplazo, le puede explicar todas las opciones en persona. Le tengo apuntada, Sarah, el equipo se comunica con usted en los próximos 30 minutos para confirmar la ventana de servicio.
You
Perfecto, gracias.
Call ends after the caller hangs up. AI never says "let me transfer you to a human" unless the line is configured for transfer.
Owner's inbox
Email summary
From Relay <notify@sandybrook.io>
To dispatch@lonestarcomfortair.com
Subject URGENT, No cooling, Pflugerville (2 kids home)
URGENT
Caller
Sarah Mendez · 512-555-0188
Address
8205 Cedar Spring Drive, Pflugerville
Situation
AC blowing warm air for ~2 hours. Outdoor unit running, inside not cooling. Trane system. Two children home, outdoor temp ~100°F.
Asked about
Replacement financing (answered: Synchrony, 0% up to 18 months).
Next step
Confirm same-day window within 30 minutes. $89 diagnostic accepted.
Call duration: 1m 47s · Language: English → Spanish · Recording available in the dashboard

Things worth trying on the demo lines

1
Throw an urgent scenario

"My pipe is leaking under the kitchen sink right now." Watch how Relay tags it urgent and asks for the right info first.

2
Switch to Spanish mid-call

Start in English, then say "espera, prefiero hablar en español." Relay mirrors you without prompting.

3
Ask FAQ-style questions

"What brands do you service?" "Do you take Trane?" "How much for a tankless water heater?" Relay answers from the line's knowledge base, not guesses.

4
Try something off-topic

Ask the lawn line about cars. It politely redirects to the trade it's configured for, Receptionist Mode stays on-topic by design.

5
Push back on pricing

"Can you do it for less?" Relay doesn't negotiate; it captures the request and lets the owner respond. No accidental commitments.

6
Just hang up

Mid-sentence, even. Receptionist Mode is built for real-world calls, interruptions, background noise, half-finished thoughts. It still produces a clean summary.

After the call

Email's the floor. Here's the ceiling.

An email summary is fine for tomorrow's quote. For the 9pm "my AC is out" call, Relay does more, books the appointment live, pushes it into your CRM, and rings your actual phone so you don't have to be near an inbox to catch the lead.

For urgent calls

Make your phone ring the second an urgent call ends.

Relay's Zapier app fires the moment a call wraps. Connect it to any of these in 30 seconds, pick the one that matches how you actually want to be interrupted.

Available on every plan. Zapier free tier covers 100 tasks/month, plenty for most one-truck shops.

Text message

SMS by Zapier

Instant SMS to your cell on every urgent call. Built into Zapier, no extra account, no Twilio setup, just enter your number once. Best for "I want to know but I don't need it to wake the dog."

US and UK mobile numbers; not supported on T-Mobile recipients.

Most popular

Push notification with custom alarm

Pushover

A push alert with your choice of siren, persistent, or emergency sound, bypasses Do Not Disturb, repeats until you acknowledge. The kind of alert that gets you out of bed at 2am for a burst pipe.

$5 one-time per platform (iOS or Android). One of the most reliable on-call alerting apps.

Booked live, on your calendar

When a caller wants a slot, Relay checks your Google Calendar in real time and puts the appointment on the right person's calendar, before they hang up. No call-back game, no double-bookings.

Logged in your CRM

Native HubSpot sync on the Business plan, every call becomes a Contact + Note + Opportunity automatically. Your sales pipeline updates itself while you're under a sink.

Wherever else you live

Slack DM, Discord ping, Google Sheets row, Notion entry, Microsoft Teams message, Zapier connects 6,000+ apps. Calls land in whatever tool your crew actually uses, not just email.

Keep your number

Already have a number? Use Relay as your safety net.

Keep the business number you've put on every truck, business card, and Google listing. Set your phone to forward to Relay only when you don't answer, or only after hours. Customers still dial the same number; the ones you can't catch get a professional receptionist instead of voicemail.

Verizon Wireless

Star-code reliable for "forward everything." Conditional forwarding runs through the My Verizon app.

1

Forward only when you don't answer

Verizon doesn't expose a star code for no-answer forwarding on most consumer plans. Set it up in the My Verizon app:

  1. Open My Verizon → tap Account → tap your line.
  2. Choose Manage Device → Call Forwarding.
  3. Toggle on No Answer Transfer (and/or Busy Transfer).
  4. Enter your Relay number as the destination. Set the ring duration (typically 15–25 seconds before forward).
2

Forward every call (after hours, weekends, vacation)

From your Verizon phone's dialer, type:

*72 + 1-512-XXX-XXXX → press Call

Use your full 11-digit Relay number (the one you provisioned in the Relay dashboard). You'll hear a confirmation tone, that's it. All incoming calls now go to Relay until you turn it off.

Turn it off

Dial *73 and press Call to cancel "forward all." For conditional forwarding set in the app, toggle it off in the same screen where you turned it on.

Codes shown are for US wireless lines as of 2026 and apply to most consumer/SMB postpaid plans. For business landlines, VoIP, or PBX systems, your provider's web portal usually has the same options under Call Forwarding. If a code doesn't work on your plan, your carrier's support line can enable forwarding remotely in under a minute.

Local context

Why this matters more here than anywhere else.

Central Texas added 53,000+ residents in the last year alone. New homes need HVAC and electrical. Old slabs leak. St. Augustine needs mowing thirty weeks a year. Hail keeps roofers and exteriors busy. Scorpions move in faster than the developers can pave the limestone.

And roughly one in three of those callers is more comfortable in Spanish. A one-truck shop with an English-only owner loses half of them to voicemail every week.

62%
Of trade calls
go unanswered
85%
Of voicemails
never call back
$275+
Average value
per missed call
24/7
Hours Relay
is on your line

Less than one job a month.

Solo at $19.99/mo covers a one-truck shop. Team at $64.99/mo covers most growing crews with three lines. A single saved service call pays for the year.

See Full Pricing

Stop losing the next call.

Sign up free and Relay will phone you in seconds, a ten-minute demo on your own line, configured for your trade. No card. Pick a plan only when you're sold.

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