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Built for pest-control pros

Inspection request at 8pm?
Relay’s already on the call.

Wasps in the eaves, rodents in the attic, suspected bedbugs in the spare room. Customers call the moment they see something they didn’t want to see, and the first business to answer wins the inspection. Relay answers every call 24/7, captures the situation, and books the inspection window live on your calendar. From $19.99/mo.

Get a Demo on Your Phone Call the Pest Control Demo Line

A live pest-control demo line answers as a fictional Hill Country pest-control company. Call from your phone and run any scenario.

A Texas Hill Country home with a soft teal protective glow, a pest-control technician in silhouette, and a phone glowing in the foreground with shield and sprayer icons floating around it

The pest-control call math is brutal.

Customers call once. The first crew to pick up keeps them on a quarterly contract for years.

Off-hours inspection requests

Customer just noticed something in the attic at 9pm. The next four hours decide whether they book with you or the competitor.

Spanish-speaking customers

Relay mirrors mid-sentence with no menu, on every plan. Texas pest-control inbound is meaningfully bilingual.

Quarterly service windows booked live

Caller wants next Tuesday morning? Relay checks your calendar and locks the slot before they hang up.

Urgency triage

“Wasp nest above the door,” “rodents in the kitchen,” or “bedbugs” flags as urgent. Routine quarterly check-ins stay in the routine bucket.

Spam call rejection

SHAKEN/STIR rejection at the telco layer means spoofed spam never consumes your minutes.

Summary in your inbox

Property type, what they think they have, where they saw it, urgency tier, contact details. Skim it before the morning meeting.

Sample call

Tuesday 8:47pm, “I think it’s bedbugs.”

The kind of call that ends up booked tonight or lost forever.

Live call, 8:47pm
Texas Hill Pest Control, Austin TX
Urgent
Ava (Relay)
Texas Hill Pest Control, this is Ava. What’s going on?
Caller
Hi, um, I think we have bedbugs. My daughter has bites all up her arms and we found some little dark spots on her mattress this morning. Is there any way someone could come look tomorrow?
Ava (Relay)
I’m sorry, that’s stressful. Tomorrow is doable. A couple of quick questions: how many bedrooms in the home, and do you know roughly when the bites started showing up?
Caller
Three bedrooms. She started complaining about itching maybe four or five days ago.
Ava (Relay)
Okay. In the meantime, don’t move bedding or clothes between her room and the others, that’s how they spread. Address?
Caller
9410 Cypress Knoll in Cedar Park.
Ava (Relay)
I’ve got Daniel free at 9am or 11am tomorrow for a bedroom inspection. Which one works?
Caller
9am, please.
Ava (Relay)
Booked, 9am tomorrow with Daniel. Best number to confirm?
Caller
Karen Chen, 512-555-0146.
Flagged urgent. Inspection booked on Daniel’s calendar. Owner’s inbox gets the full context.

Want to test it yourself? Call our pest-control demo line and run any scenario.

Which plan fits your shop.

Three tiers, no surprise fees. Overage is opt-in and off by default.

Owner-operator

$19.99/mo

Solo plan: 1 phone number, 90 included minutes.

  • 24/7 answer + calendar booking
  • 29 languages with mid-call switching
  • Zapier (5 active Zaps)
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Most popular for pest control

Multi-truck shop

$64.99/mo

Team plan: 3 phone numbers, 300 included minutes.

  • Per-line config (separate line per route or area)
  • 1-year call history
  • Custom webhooks + 20 active Zaps
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Commercial + residential

$199.99/mo

Business plan: 10 phone numbers, 900 included minutes.

  • 50 FAQ entries, 50 active Zaps
  • 3-year history, 10 recipient emails
  • Native HubSpot (coming soon)
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Overage is opt-in at $0.15/min. Off by default: calls beyond your included minutes are politely declined unless you flip it on.

Common questions

Can Relay book inspections and quarterly service live?

Yes. Relay checks your Google Calendar in real time during the call and books the inspection or quarterly service window before the caller hangs up. The caller can opt in to a confirmation email. Cancellations and reschedules from the dashboard mirror back to Google Calendar automatically.

What about emergency calls, wasps, rodents, bedbugs?

Relay flags these as urgent based on the caller’s language. The urgent flag lands at the top of your inbox within 30 seconds of hangup so you can decide whether to dispatch tonight or first thing tomorrow. To also text or page your phone the moment the call ends, connect Relay’s free Urgent Call Zapier trigger to Twilio SMS, PagerDuty, or Slack — Relay itself delivers urgent flags via email, so SMS / push / paging requires a Zap or webhook.

Will Relay handle Spanish-speaking customers?

Yes. Relay mirrors the caller mid-sentence in any of 29 languages with no menu, on every plan from $19.99.

Will it screen out spam calls?

Yes. SHAKEN/STIR rejection at the telco layer means spoofed spam never consumes your minutes.

How much does it cost for a typical pest-control business?

Owner-operators usually fit on the $19.99 Solo plan. Multi-truck companies typically land on the $64.99 Team plan. Larger commercial-and-residential outfits want the $199.99 Business plan. Overage is opt-in at $0.15/min and off by default.

Do I need to port my number?

No, and you don’t need to. Relay provisions a new phone number for you (any area code) and you forward your existing business line to it. Customers keep dialing the same number they always have; Relay answers behind the forward. Most pest-control crews start that way and stay that way. (Number porting itself is on the roadmap.)

Catch every inspection request.

Sign up free, Relay phones you back in seconds for a live ten-minute demo configured as a pest-control company. No card.

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