Every call Relay handles can fire a Zap, into Slack, Google Sheets, HubSpot, Pipedrive, Twilio SMS, PagerDuty, Airtable, Gmail, and 7,000+ more. Pick a ready-made template, paste your Relay API key, done in under five minutes.
Included on every Relay plan. Zapier's free tier covers 100 tasks per month, plenty for most solo and small-team workflows.
Pick a Zap trigger that matches what you want to automate. Each one fires the moment Relay finishes processing the call, transcript ready, summary written, urgency flagged.
Fires after every completed call. Carries caller phone, summary, urgency, mode, duration, and a link to the transcript. The everyday workhorse.
Same payload as New Call, but only fires when Relay flags the call as urgent. Use this to page on-call or text yourself the second something time-sensitive lands.
Fires when Relay books an appointment for a caller on your Google Calendar. Carries the slot, the caller, and the stated purpose. Mirror to your CRM, your scheduler, or send a confirmation SMS.
Each template is prewired with the right trigger, the right action app, and the right field mappings. You pick the destination (which Slack channel, which spreadsheet, which CRM pipeline) and turn it on.
One row per completed call, caller, summary, urgency, transcript link. End-of-week review with zero effort.
Use this ZapA short summary lands in your team channel the moment the call is processed. Everyone sees what came in without opening the dashboard.
Use this ZapCall summaries land in the same inbox as the rest of your business email. Useful for solo operators or forwarding to a stakeholder.
Use this ZapUpserts a contact on the caller's phone and adds the AI summary as a timeline note. Repeat callers don't create duplicates.
Use this ZapOpens a new deal with the caller's number, the AI summary, and the transcript link. Sales conversations never fall through the cracks.
Use this ZapFor teams that already run their CRM, project tracker, or reporting in Airtable. Same structured fields as the Sheets template.
Use this ZapTwilio SMS with the caller's number and a one-line preview the instant Relay flags urgent. Call back from anywhere.
Use this ZapRoute urgent calls to a dedicated channel separate from your general call log. With an @here, nothing slips by.
Use this ZapOpens a high-priority incident with the AI summary so whoever picks up has enough context to call back immediately.
Use this ZapSend callers an SMS confirmation the moment Relay books their appointment, on top of the email Relay already sends.
Use this ZapDon't see your tool? Zapier connects to 7,000+ apps, build a custom Zap with any of them as the destination. Same triggers, same Relay payload.
Four steps, no code. The longest part is picking which Slack channel.
Inside the Relay dashboard, open Integrations → API Keys, click New key, copy it once. Keys start with rl_.
In Zapier, start a new Zap, search for Relay, pick the teal microphone icon. That's us.
Zapier asks you to sign in to Relay. Paste the API key from step 1. Your business name shows up in Zapier, you're connected.
Pick a trigger (New Call, Urgent Call, or Appointment Booked), pick a downstream action, test once, turn it on. The next real call fires the Zap.
A perfect AI receptionist doesn't help if the lead never makes it into your CRM. Relay's Zapier app closes that loop: every call surfaces wherever you already work, on the same timeline you already trust.
And because Zapier is included on every Relay plan, you don't pay extra to wire it up. Most small businesses stay well inside Zapier's free 100-task-per-month tier.
Sign up free, Relay phones you in seconds for a live demo, no card required. Once you're set up, the Zapier wiring takes another five minutes.